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Has anyone working in the NHS Paediatric Podiatry Departments have details of their recall scheme for their patients?
I want to set one up for my Paediatric patients in a NHS Trust.
At present Parents are asked to phone up nearer the due time. However this is very casual and leads to parents forgetting in some cases to contact the Podiatry Department. We then lose contact with the Child and they have treatment delayed/ ceased at together.
Any information would be appreciated.
Last edited by Bonnie : 4th May 2012 at 06:32 AM.
Paeds clinics always have a huge FTA rate because of the relatively long review periods. It's difficult because we can't dischrge because we still have duty of care for the patient and the waiting lists grow and grow.
We use a system called meditech to manage our clinics. This system can send a text reminder to the parents which is great. The texts don't cost, but the system has an annual fee.