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Recall Scheme for Paediatric patients

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  #1  
Old 4th May 2012, 07:30 AM
Bonnie Bonnie is offline
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Default Recall Scheme for Paediatric patients

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Has anyone working in the NHS Paediatric Podiatry Departments have details of their recall scheme for their patients?
I want to set one up for my Paediatric patients in a NHS Trust.
At present Parents are asked to phone up nearer the due time. However this is very casual and leads to parents forgetting in some cases to contact the Podiatry Department. We then lose contact with the Child and they have treatment delayed/ ceased at together.

Any information would be appreciated.
Thanks
Bonnie

Last edited by Bonnie : 4th May 2012 at 07:32 AM. Reason: spelling
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Old 6th May 2012, 06:39 AM
Bonnie Bonnie is offline
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Default Re: Recall Scheme for Paediatric patients

I would appreciate anybody's ideas on this issue of recall of child patients. Does anyone use System one computer records system to recall patients?
Thanks Heather
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Old 6th May 2012, 03:02 PM
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Default Re: Recall Scheme for Paediatric patients

My brothers company has a system they have been selling to dental practices that automatically phones the client 3 days before an appointment.

You pre record your message the "phone/computer system" does the rest, dialing up from your client list, based on their next appointment

Is that what your after?
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Old 9th May 2012, 12:29 AM
Andy N Andy N is offline
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Default Re: Recall Scheme for Paediatric patients

Bonnie

Paeds clinics always have a huge FTA rate because of the relatively long review periods. It's difficult because we can't dischrge because we still have duty of care for the patient and the waiting lists grow and grow.

We use a system called meditech to manage our clinics. This system can send a text reminder to the parents which is great. The texts don't cost, but the system has an annual fee.
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Old 11th May 2012, 06:28 PM
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Default Re: Recall Scheme for Paediatric patients

You can see the details about my brother's patient reminder system on his website at:
http://www.noojee.com.au/products/no...nder-overview/

The cost is about 9c per message but there is some sort of one off setup fee. You will need to contact him for details.

Ask for Brett and tell him David sent you.
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