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Recent changes in CPT codes for non-face-to-face physician services could help turn the tide against payers' long-standing reluctance to pay physicians for telephone and online patient consultations. The new -- and, in some cases, revised -- CPT codes took effect on Jan. 1 and represent the culmination of several years of teamwork by the AAFP; the American College of Physicians; and the American Academy of Pediatrics, or AAP.