Re: podiatry equipment servicing
Had to wait a few days to see the reaction to your post,silence is golden.After 40 years in Podiatry
supplies here in Australia you are among thefew that ask this question,generally we have a plaintive call indicating that the chair/drill is not working.Can you come now,do you have a loan drill etc.I have a full day of patients ,what can I do?
My answer is when did it start to have a problem? Normally tha answer is about a month ago it
sounded funny but I thought it would get better.The chair that stops at the maximum height and the elderly patient has great difficulty getting down can all be blamed on the equipment,but there
is normally some indication prior to the problem.
Please excuse my ramblings but I have heard all of the stories so many times that I now look
after the clients that service their equipment regularly first .The frantic phone calls no longer worry me particularly when we have 3 loan chairs,10 loan drills,which are also not looked after
and are returned with silver nitrate stains and dust bags completly full.
As we often say how many times a year do you service your car?
I cannot say more firmly SERVICE YOUR EQUIPMENT at least once a year,your service company
should be able to pick up minor problems like carbon brushes,motor bearings,handpiece bearings
loose chair bolts etc,before a problem exists.There is generally a prompt response from your technician also if a problem occurs.
Make sure you select a tehcnician that does more than a power test,and calls that a service,there
are plenty of test & tag groups that only look at power leads and test the electrical circuit without
actually opening the drill and checking the internal components as well.
Check with your Podiatry supply house or the supplier of your equipment before you purchese the
item and ensure that they can follow up with the service aspect of your equipment annually.This
is of paramount importance due to spare parts and prompt repairs to ensure that your equipment
Currently we are repairing equipment that has been dropped by importers due to the company
having closed,manufacturers changing models and a variety of other reasons where it to much
trouble for the supplier to carry spare parts.
Again excuse my ramblings ,but after so long I can only say that you are one of the few that ask
Regards Alan Shepherd AUSTRALIA