Double your practice's revenue

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Double your practice's revenue

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3rd November 2009, 08:07 PM

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From the latest Chiropractic Economics:
Double your practice's revenue

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The effects of today’s volatile economic environment have touched most industries throughout the country.

The chiropractic industry is also not immune to economic unpredictability with several contributing factors involved, including rising unemployment rates, increasing gas prices, and declining real estate values.

While you may have no influence over the anemic housing market, inflated fuel costs, or rising unemployment rates, there are proactive steps you can take to enhance the health of your own business. And that goes to the heart of the matter — proper handling of new patient inquires.

The cost of poor call handling

Did you know that 50 percent of all new patient inquires are lost at the front desk? First impressions are made with your phone interactions, not in your office. Ensuring a positive and engaging customer experience and maintaining your reputation is key to thriving in today’s challenging business environment. .....

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25th January 2010, 11:16 AM

Dr. Len Schwartz Dr. Len Schwartz is offline

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Re: Double your practice's revenue

On call handling, potential new patients always should be greeted and engaged with a strong first impression. If your office staff isn't pleasant, organized, informed, or engaging, patients may see that as a reflection of you, or the doctor. It is important to make them feel comfortable whether it be on the phone, in the office or waiting room, and after their visit.

Dr. Len Schwartz
Pres/CEO of Pro2ProNetwork

“The Largest Professional to Professional Referral Network in North America”

http://www.pro2pronetwork.com

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