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21 Ways to Keep Your Patients

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Old 4th October 2007, 01:08 PM
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Default 21 Ways to Keep Your Patients

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Dynamic Chiropractic (October 8, 2007, Volume 25, Issue 21 and October 22, 2007, Volume 25, Issue 22) have the full text of this article:
Retention: 21 Ways to Keep Your Patients
Quote:
How You Make Them Feel
Establish Rapport.
First Impression
Sense of Empowerment
The Law of Inertia
The Law of Expectation
Effective Leadership
Human Nature
Pen to Paper
Appeal to Emotions
Set Specific Goals.
Paint a Picture.
Enthusiastic “Know-It-All.”
Stubborn Mistakes.
Name Power and Family.
Say “Thank You” in Writing.
Pick Up the Phone.
Selling Yourself.
The 80/20 Rule.
What’s the Difference?
Underpromise and Over-deliver.
The full text of this article is available as Part 1 and Part 2
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Old 4th October 2007, 01:51 PM
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Default Re: 21 Ways to Keep Your Patients

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